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      DIGITAL PERSONAL FINANCIAL SERVICES

      keep customers at the center

      2.2 million mobile and online customers onboarded
      A leading U.S. bank and its customers experienced a smooth transition with the implementation of an online banking platform.

      Build customer-centric experiences.?

      Your customers want to do their banking in new ways. With our integrated suite of services, they can. Our teams help you build technology and operating models for the future. Whether your focus is retail or commercial, create next-gen, end-to-end experiences that deliver more efficient operations and processes.

      PROOF POINTS
      Reimagine online and mobile banking?

      Discover how a U.S. bank energized its mobile and online platform with a new UI and automation that reduced functional testing by 80%.

      READ THE CASE STUDY
      Virtual US bank creates next-gen experience

      Account origination time, reduced from three to four days to a few hours

      READ THE CASE STUDY
      YOUR CUSTOMERS’ NEEDS
      Unlocking Digital Value
      How do we make such a profound
      impact
      to our clients?

      Cognizant engagements place equal emphasis on the three keys to digital success: Customer Experience, Business Process and Tech Infrastructure.

      START THE EXPERIENCE

      It all starts with your customers.

      HOVER THIS AREA AND SCROLL TO VIEW THE EXPERIENCE

      It all starts with your customers.

      Unlocking real digital value and improving outcomes for your business means we must address their needs as well as the needs of your employees.

      How do we do it?

      01

      By helping you build a Digital Business

      Go beyond supporting business and advance it with smarter products, exceptional customer experiences and more efficient operations primed for transformative growth.

      Learn More
      02

      A Digital Business with Digital Operations

      Reimagine and create new digital processes that drive performance, deliver more humanized transactions and leverage automation, AI and scalable platforms.

      Learn More
      03

      A Digital Business with Digital Operations powered by Digital Systems & Technology

      Simplify, modernize and secure your IT backbone with integrated services and digital solutions that unlock value at scale and speed.

      Learn More

      Customized Business Solutions

      We help our clients accelerate their Digital Business transformations as they move beyond a focus on cost efficiencies to driving top-line revenue growth.

      Packaged Industry Solutions

      To deliver immediate impact to the business, we offer proven solutions designed to tackle challenges your industry faces—generating cash flow you need to fund more complex initiatives.

      Create value. Everywhere.

      Operate in silos, without data and insights flowing out of the three areas above, and your initiatives will fail. Only by building a fused, holistic organization can you respond to customer needs and drive new growth.

      01 Digital Business

      Go beyond supporting business and advance it.

      Learn More

      02 Digital Operations

      Reimagine and create new digital processes.

      Learn More

      03 Digital Systems & Technology

      Simplify, modernize and secure your IT backbone.

      Learn More
      BANKING ECOSYSTEM

      Targeted solutions

      Smart packaged solutions to help banks transform for the digital age.

      Customer 360

      Gain a real-time view of customer relationships across all banking products.

      Application and Infrastructure Support

      Simplify your bank’s IT environment and save costs by standardizing across operations, tools and processes.

      CCPA Services

      The systems and processes you need to comply with the California Consumer Privacy Act (CCPA) when it takes effect on January 1, 2020.

      Additional capabilities

      • PAYMENTS MODERNIZATION

        IMPROVE CUSTOMER EXPERIENCE

        Update legacy payments systems and ensure customer convenience by implementing Global PayPlus (GPP) payment processing engine along with wrappers on top of the platforms.?

        Cognizant Payments Modernization includes:

        • Rich user experience on top of GPP core payment processing engine
        • Important capabilities such as initiating domestic (BOOK & FED) and international wires (SWIFT), voice wire customer management and voice wire processing (IVR)?
        • Modernize legacy domestic and international wire transfers
      • MULTI-BANKING CASH MANAGEMENT

        TRANSFORM AND SIMPLIFY

        Our solution transforms the often expensive, complex approach to multi-banking.?

        Cognizant Multi-Banking Cash Management offerings include:

        • Integrated online and multi-banking platform?
        • Flexible display options
        • Online onboarding of third-party accounts
        • Single login for liquidity overview across banking relationships?
        • Simplified data aggregation?
      • FX PAYMENT ENGINE

        MAKE GLOBAL CURRENCY PAYMENTS

        Cognizant FX Payment Engine enables you to make global currency payments to almost any part of the world and book FX deals. By eliminating the need for multiple Nostro accounts, your organization lowers operational costs.?

        Cognizant FX Payment Engine’s key features include

        • Scalable solution?
        • JEE platform based on SOA?
        • Separate portals for payers, client services, operations and user support
      • BLOCKCHAIN SOLUTIONS

        TAP INTO REAL-WORLD DISTRIBUTED LEDGER APPLICATIONS

        At Cognizant, we’ve taken blockchain beyond the innovation lab and into our clients’ business processes.

        From tracking and transferring money or inventory to post-financial settlements and smart insurance contracts, blockchain’s potential to transform spans industries and applications.

        LEARN MORE
      PRESS ROOM

      In the news

      BANKING LEADERSHIP

      Get in touch

      Jitin Eidnani

      Retail and Commercial Banking—Practice Head